Complaints

Do you have a complaint about something that happened at school?


In most cases, complaints can be resolved quickly through early, informal conversations at the site level. We encourage parents and guardians, students, and staff to discuss their concerns directly with the school site employee(s) in question.

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General Procedures

Start here if you have a complaint.

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Legal Compliance

Complaints under Title IX and Williams Act

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About Title IX

Title IX and Non-discrimination Policy information.

Start Here: General Complaints

We encourage parents and guardians, students, and staff to discuss their concerns directly with the school site employee(s) in question. If the person making the complaint (complainant) is unable or unwilling to resolve the complaint directly with the person(s) involved, he/she may submit an oral or written complaint to the employee’s immediate supervisor or school principal.



Complaints About Compliance with Title IX and Williams Act

The district has the primary responsibility of ensuring compliance with applicable state and federal laws and regulations governing educational programs. We use the Uniform Complaint Procedures to investigate and resolve any complaints, (including Title IX), that allege failure to comply with state and/or federal laws involving harassment, intimidation or other offenses related to:

  1. Equity in age, actual or perceived sex, sexual orientation, sex, gender, gender expression, ethnic group identification, race, ancestry, genetic information, national origin, religion, color, or mental or physical disability or on the basis of a person’s association with a person or group with one or more of these actual or perceived characteristics.
  2. Compliance with state and federal law in categorical aid programs.
  3. Childcare programs.
  4. Child nutrition programs.
  5. Special Education programs.
  6. School Safety Plan.
  7. Fees and charges.
  8. Local Control and Accountability Plan (LCAP).

For complaints related to sufficiency of textbooks or instructional materials, emergency or urgent facilities conditions that pose a threat to the health or safety of students or staff, and/or teacher vacancies and misassignments, the district compliance officer will follow the Williams uniform complaint procedures to investigate and resolve the matter.

The Compliance Officer -- the person designated to receive and investigate these types of complaints -- is:

Dr. Lena Bundtzen,
Assistant Superintendent, Human Resources.
408-341-7213

*NOTE: Any student who believes he/she has been subjected to sexual harassment or who has witnessed sexual harassment may file a complaint with any school employee.

Written complaints must include:

  1. The name of each person involved;
  2. A brief but specific summary of the complaint and the facts surrounding it;
  3. A specific description of any prior attempt to discuss the complaint with the person and the failure to resolve the matter; and
  4. The resolution being sought.

See the Title IX web page for more details about filing written complaints.